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Dr. Abdulhai Megdad Offers A Training Course – Patient Experience

MEGA Group, Madinah Specialist at King Faisal Specialist Hospital and Research Center discussing cooperation.

The CEO of MEGA Group, Dr. Abdulhai Megdad, commended the exceptional medical services offered at King Faisal Specialist Hospital in Madinah. He acknowledged the hospital’s crucial role in providing medical care to the community, the efficient medical procedures implemented by the organization, and the efforts of the hospital administration in improving the overall patient experience across all branches of King Faisal Specialist Hospital in the Kingdom, particularly the Madinah branch.

On Tuesday, His Excellency Dr. Nizar Khalifa, the General Director of King Faisal Specialist Hospital and Research Center in Madinah, received Dr. Abdulhai Megdad, the CEO of MEGA Group, for a meeting in his office at the hospital. Both parties discussed their cooperation in training and consultancy, as well as MEGA Group’s efforts in enhancing the customer experience at the hospital’s branches in Riyadh, Jeddah, and Madinah.

Dr. Nizar Khalifa, the General Director of the hospital, expressed his gratitude for the cooperation between the two parties over the past period. He particularly commended the success achieved through the training provided in the area of patient experience care. Numerous members of the hospital staff were trained in this field, contributing to the positive outcome.

At the end of the meeting, the two sides exchanged souvenirs.

Dr. Abdulhai Meqdad, a specialist in patient experience care, conducted a coaching session on “Training Managers in Patient Experience Care” which was attended by numerous heads of medical and nursing departments, as well as those who work with patients across all hospital departments.

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